Maintenance Manager

Location: Central and West London

Salary: Up to £35,000 per annum

About Us

Capstone have partnered with a boutique property management company specialising in high-end rental properties across prime London locations. We are committed to providing an exceptional living experience for our tenants by maintaining our properties to the highest standards.

Role Overview

We are looking for a proactive and hands-on Maintenance Manager to oversee the upkeep of our property portfolio. This role requires someone with broad maintenance skills, the ability to manage contractors, and a strong customer service mindset when liaising with tenants.

Key Responsibilities

• General Maintenance & Repairs – Conduct minor repairs, basic plumbing, painting, and general handyman tasks.
• Property Inspections – Perform regular checks to identify and address maintenance needs.
• Contractor Management – Liaise with and oversee external service providers (e.g. electricians, plumbers, cleaners).
• Scheduled Servicing – Manage and attend planned service visits (e.g. boiler servicing, fire safety checks).
• Emergency Callouts – Respond promptly to urgent maintenance issues, including occasional out-of-hours work.
• Tenant Support – Act as the first point of contact for maintenance queries, ensuring timely and professional resolution.
• Record Keeping – Maintain detailed logs of maintenance work and service visits.
• Health & Safety Compliance – Ensure properties meet safety regulations in collaboration with third-party consultants.

Requirements

• Proven experience in property maintenance or management.
• Strong handyman skills (basic plumbing, electrical, carpentry, painting).
• Excellent communication and problem-solving abilities.
• Ability to work independently and manage multiple tasks.
• Clean UK driving licence (company vehicle provided).
• Willingness to handle occasional out-of-hours emergencies.

What We Offer

• Company vehicle for work-related use.
• Standard hours: Monday–Friday, 9am to 6pm.
• 20 days’ annual leave (+1 day per year of service, up to 25 days).
• Workplace pension scheme.
• Healthcare policy (offered at management’s discretion).
• Christmas office closure (typically granted without using annual leave).

If you are an organised, hands-on professional with a passion for property maintenance, we would love to hear from you.